NSS Life Member Resources
NSS Life Member Resources
As of March 1, 2024, the new Member Annuities Portal contains details for all member annuity policies. Users will need to create a new account through the new portal in order to access their annuity account information. Life insurance policies still remain on the previous administration system, but will be converted to the new portal system later this year. Please continue to use the Life Insurance Portal to access all Investment Growth Policies. We thank you in advance for your understanding and patience as we work to improve our systems for our members.
NSS Life Member Portals
Click on relevant Portal links below
Life Insurance Portal
Member
Click on the link below to navigate to the
Member Life Insurance Portal.
The Member Life Insurance Portal provides access to insurance policies as well as related documents and forms. For the time being, all Investment Growth Policy information is still located in this portal.
Annuities Portal
Member
Click on the link below to navigate to the
Member Annuities Portal.
Portal Instructions
FAQs
Q: Where is my account transactions information?
A: Payments/Distributions information is not currently available on the portal but hopefully will be available as soon as we can resolve the issue. In the meantime, please call the home office and a representative can help provide you with that info.
Q: What does the Age value indicate under my policy?
A: The Age value designates when the policy was issued. If confused with the member’s date of birth information, that value is displayed further down the information readout.
Q: I can’t find my policy’s current interest rate or product type?
A: This information is located on your downloadable statements, which are located in the Documents and Statements menu, or through the Options menu.
Q: Is my Annuity account value up-to-date as of the current date?
A: The Annuity account values are up-to-date as of the previous processing date, which is usually the previous business day. If needing to know the current account value, please contact the home office and a representative can look up this information for you.
Q: I can’t find my Required Minimum Distribution (RMDs) information?
A: RMD information is currently unavailable through the portal, please contact the home office and a representative can help with your inquiry.
The Member Annuities Portal allows you to access your policy details online, including the ability to view and download statements, policy documents and other NSS Life Service Forms.
NSS Life Agent Resources
NSS Life Agent Resources
As of March 1, 2024, the new Agent Annuities Portal contains details for all agent annuity policies. Users will need to create a new account through the new portal in order to access their annuity account(s) information. Life insurance policies still remain on the previous administration system, but will be converted to the new portal system later this year. We thank you in advance for your understanding and patience as we work to improve our systems for our agents.
NSS Life Agent Portals
Click on relevant Portal links below
Life Insurance Portal
Agent
Click on the link below to navigate to the
Agent Life Insurance Portal.
The Agent Life Insurance Portal provides access to insurance policies as well as related documents and forms. For the time being, all Investment Growth Policy information is still located in this portal.
Annuities Portal
Agent
Click on the link below to navigate to the
Agent Annuities Portal.
Portal Instructions
FAQs
Q: Where is my Commission data?
A: Commission data is available for each individual policy. For a summary/total commission value for all policies, this can be emailed out to agents by the Sales department at the home office.
Q: How do I view Agent commissions through my Downline?
A: You can see a list of agents under you in the My Commissions section, but commissions are not currently displayed atm. To view individual agent commissions, currently you must log in to their specific Agent account. If an agent hasn’t yet created an account, their information currently won’t be viewable. In this case, please contact the Sales department at the home office who can assist you with accessing this information. We hope to have better solutions for this issue asap.
The Agent Annuities Portal allows you to access details for both pending and active policies, as well as view commission details.
E-App Portal
Agent
Click on the link below to navigate to the
Agent E-App Portal.
E-App Instructions
FAQs
Q: It’s been longer than 3 days and the link is no longer valid. What do I do?
A: When the signers are ready to sign, return to the Submission page and click Resend email button.
Q: What if I don’t receive an Access Code or I forgot my Access Code?
A: The Access Code is created by the signer. If they forgot their code, the Agent can provide it as it displays on the Submission screen in eApp. If the signer clicked the ‘I Never Received an Access Code’ button, the agent will need to return to the Submission screen, enter a different Access Code if requested, and click on Resend Email.
Q: Can all users have the same Access Code?
A: Yes, while they can choose their own unique codes, they can all share the same code.
Q: Where is my access code?
A: You create it at the time of signing. All access codes can be viewed on the submission screen in the eApp.
The Agent E-App Portal provides agents a digital resource for selling NSS Life products.
NSS Life Agent Materials
Downloadable digital Forms, Brochures, and more
Life Insurance
Resources
Click on the links below to open the
relevant NSS Life Insurance forms
for viewing or downloading
Annuities
Resources
Click on the links below to open the
relevant NSS Life Annuities forms
for viewing or downloading
General
Resources
Click on the links below to open the
relevant NSS Life General forms
for viewing or downloading